Case Study: The USO achieves 312% ROI in six months with Skillsoft

The USO - Customer Case Study

The United Service Organizations (USO), a nonprofit that supports U.S. service members and their families worldwide, lacked an effective, consistent eLearning program across its global workforce. To give employees shared access to learning and development and to standardize training, the USO sought a single learning hub and a uniform new-hire curriculum.

Skillsoft provided rich content and the Skillport LMS to launch USO University, a centralized platform and a 90-day standard onboarding program that tracks and reports all learning activities—including courses, conferences, CEUs, and tuition reimbursement. The initiative delivered strong results: 312% ROI in six months, 1,000 courses completed in the first 37 days, and 84% of users said they would recommend USO University.

The USO

Angela L. Kegler

The USO