Case Study: Orbitz Worldwide, Inc. achieves rapid global training rollout and faster content delivery with Skillsoft SumTotal Learn

Orbitz Worldwide Growing Globally with Consistency and Scalability

Orbitz Worldwide, a leading global online travel company with more than $11 billion in bookings and 2,500+ employees across 20+ countries, needed a way to create, deliver, test, score and track training for its distributed employees and channel partners across a global contact center footprint.

Orbitz implemented SumTotal Learn (Maestro and Extended Enterprise cloud) to manage online and instructor-led training and performance tracking. The solution was live in 30 days, supports new content in 24 hours and new courses in 48 hours, provides robust reporting to measure productivity, and delivers faster, more consistent training that has increased organizational performance.

Orbitz Worldwide Inc.

Carolyne Matseshe-Crawford

Senior Director of Global Training & Consistency