Case Study: Cbeyond University achieves 30% participant career advancement and stronger Cisco certifications with Skillsoft

Cbeyond University - Customer Case Study

Cbeyond is a nationwide provider of communications, network and cloud services for small and mid-sized businesses. Rapid advances in Cisco technology had created a skills gap across the organization, and Cbeyond needed to grow its certification base and boost employees’ technical acumen.

Partnering with Skillsoft, Cbeyond launched a 12-week certification program using Skillsoft Live Learning content, supported by a marketing campaign (lunch-and-learns, Yammer), a rigorous selection process and LMS-managed assessments, with the Skillsoft Learning Growth Model measuring applied learning. The program helped 30% of participants advance their careers, increased employee confidence in their work and customer support, and reduced turnover while improving satisfaction.

Cbeyond University

Steven Sharp

Cbeyond University