Case Study: BT Technology achieves enterprise IT upskilling and embedded continuous learning with Skillsoft

BT Technology - Customer Case Study

BT, a global communications provider with more than 87,000 employees operating in over 170 countries, needed to rapidly develop higher and more consistent IT skills and foster a culture of innovation and knowledge sharing to enter new markets and protect its core business.

Partnering with Skillsoft, BT implemented Accredited Learning Pathways (ALPs) — online courseware aligned to key technology domains plus study groups, live learning and drop‑in surgery sessions — to support learning and external accreditation. The program produced 19 ALPs, more than 6,000 staff have completed pathways, and continuous learning is now embedded across the organization.

BT Technology

Clive Selley

CEO Services & Operations