Case Study: ACS Solutions achieves 95% of its India workforce upskilling in 90 days with Skillsoft Percipio

ACS Solutions - Customer Case Study

ACS Solutions, a global IT services firm, faced a sudden shift from classroom to fully remote learning for its India workforce and needed to rapidly drive behavior change so employees would adopt digital skills—especially cloud and developer technologies—despite little prior experience with all-digital training.

Working with Excel Design Technologies and Skillsoft, ACS launched Percipio with a three‑pronged campaign of role-based course assignments and automated reminders, ongoing personalized communications, gamification (leaderboards and raffles), and a blended curriculum tied to performance appraisals. The result: 95% of employees used Percipio within 90 days, learners earned more than 16,700 Skillsoft badges in six months, and a sustained, self-directed learning culture now guides ongoing upskilling.

ACS Solutions

Anju Singh

Associate Director