Case Study: a family-owned wine & spirits retailer achieves omnichannel retail and stronger payment security with SkillNet Solutions and Oracle Retail Suite Upgrade

Wine & Spirits Retailer upgrades 130+ stores with SkillNet Solutions

The customer, a wine & spirits retailer, faced challenges with its legacy Oracle Retail Xstore POS, Order Broker, and Customer Engagement systems. They needed to enable a 'buy online, pick up in store' (BOPIS) function to remain competitive and sought to replace their payment system with a more secure and supported solution. They partnered with SkillNet Solutions to assess the value and path for an upgrade.

SkillNet Solutions designed and implemented an upgrade to the latest Oracle Retail Xstore release, including a new, fully integrated EMV payment solution. They kept customizations to a minimum for a cost-effective and accelerated deployment. The solution was successfully piloted and then rolled out across all 130+ store locations, resulting in improved omnichannel functionality and enhanced digital security for the retailer.