Case Study: Labcorp Accelerates B2B Digital Transformation with Spryker and SkillNet

Europe Largest Health Company streamlines ordering and billing with Skillnet Solutions Inc

Labcorp, a global leader in health sciences, partnered with vendor Skillnet Solutions Inc to accelerate its digital transformation. The challenge was to streamline its complex B2B ordering process, implement tailored pricing solutions, and improve overall operational efficiency and client experience.

Skillnet Solutions Inc implemented a solution using Spryker to introduce a customized service catalog and automate order synchronization with Salesforce and Oracle. This accelerated the ordering process and reduced time-to-results. They also deployed a multi-tier pricing system, automated billing and reporting, and enhanced security with SSO integration. These initiatives significantly improved turnaround time, reduced manual effort, and streamlined the client onboarding experience.

Europe Largest Health Company