Skilljar
38 Case Studies
A Skilljar Case Study
Smartsheet, an enterprise work management platform, faced the challenge of monetizing its customer education program. Their previous LMS could not support an eCommerce component, preventing them from shifting from a free training model to a paid, revenue-generating one. To achieve their goal of creating a scalable program with a premium option, they partnered with the vendor Skilljar.
By implementing Skilljar's learning platform integrated with Stripe for eCommerce, Smartsheet launched Smartsheet University. This solution offered diverse paid learning options, including self-paced courses, virtual instructor-led training, and professional certifications. The results were significant, with the program becoming self-sustaining and driving steady year-over-year growth. Smartsheet is well on track to reach its target of over $1 million in annual revenue from training, a goal made possible by Skilljar.