Case Study: Egnyte cuts time-to-value in half with Skilljar

Content Collaboration Platform Helps Customers Find Value 2x Faster with Skilljar

Egnyte, a secure enterprise content platform, struggled to scale customer onboarding and training because its highly customizable product and diverse customer base outgrew live trainings and a legacy LMS. To create a branded, mobile-friendly education experience with robust analytics, Egnyte partnered with Skilljar to build a dedicated Customer Education program.

Using Skilljar’s platform, Egnyte launched Egnyte University with tailored learning paths for end-users and admins, SSO, Marketo integration, short “Quick Tips” courses and seamless links to helpdesk and community resources. The Skilljar-powered program grew course offerings 900% (from 8 to 81), delivered more than 10,000 hours of learning, consistently engages 1,000+ active users monthly, and helps customers find value in Egnyte’s platform twice as fast.

Egnyte

Amanda Hartman

Director of Customer Success Operations