Case Study: MapR Technologies achieves scalable global training and 25% active-user growth for certifications with Skilljar

Big Data Software Company Scales Customer Education and Certifications with Skilljar

MapR Technologies, a big data platform provider, launched a free on-demand training and certification program but was hindered by its legacy LMS—facing technical scaling limits, poor content and SCORM support, no Marketo or Salesforce integrations, a clunky desktop-only UX, and weak vendor support. To overcome these challenges, MapR partnered with Skilljar to replace their LMS and power their training portal.

Skilljar migrated tens of thousands of users in 45 days and launched on-demand, instructor-led, and certification components (with exams administered by Innovative Exams). By leveraging Skilljar’s platform and integrations with Marketo and Salesforce, MapR created analytics dashboards, reduced administrative overhead, improved the learner experience, and grew its active education user base by 25% within two months—helping MapR scale global training and strengthen industry thought leadership.

MapR Technologies

Suzanne Ferry

VP Global Education and Enablement