Case Study: Westfield Century City Achieves Ticketless Smart Parking with SKIDATA

Westfield Century City - Smart Parking for a 1.3 million-square-foot shopping center

The customer, Westfield Century City, a major Los Angeles shopping center, required a modern parking and access management solution for its 5,000-space facility to ensure a convenient experience for its 20 million annual visitors. They partnered with vendor SKIDATA to implement a smart parking system that could integrate with their existing app and move away from traditional ticketing.

SKIDATA implemented a ticketless parking solution that uses license plate recognition for entry and exit. Shoppers use the Westfield App to manage their accounts, and the SKIDATA system automatically bills a credit card upon exit, sending a digital receipt. The client reported that SKIDATA exceeded expectations, with flawless execution that improved turnover and service levels, providing a more convenient customer experience.

Westfield Century City

Louis Schillace

Senior General Manager