Case Study: Coutume Café streamlines scheduling and centralizes HR with Skello

Coutume Café saves 600 h/sem with Skello

Coutume Café, a Paris-based roastery and café with multiple retail locations, faced a challenge in managing employee schedules across its growing business. Their director of operations was relying on a limited Excel file, which became unsustainable once they expanded to six points of sale. They turned to the Skello workforce management platform to find a better solution.

By implementing Skello, Coutume Café automated many of its scheduling tasks. The platform allowed them to easily duplicate shifts and, most importantly, centralize all HR information into a single tool. Skello provided a measurable impact, saving the team an estimated 600 hours per week in administrative tasks. A particularly valuable feature was the overtime counter, which streamlined how employee overtime and recovery time were managed.

Coutume Café