Case Study: Regal Health achieves scalable, efficient workforce management with Skedulo

Skedulo was selected as the ideal platform to manage scheduling and rostering of their entire field workforce of nurses and support worker

Regal Health, a Sydney-based home health care provider, needed to overhaul its outdated scheduling and rostering processes as the business expanded from a predominantly clinical model into a broader aged care and disability services operation. To support more than 20,000 customer visits per month and ensure the right worker was matched to the right client at the right time, Regal Health turned to Skedulo.

Skedulo was implemented as part of Regal Health’s unified Salesforce tech stack to manage scheduling, rostering, field communication, and resource planning for nurses and support workers. The results were significant: administrative costs dropped by over 35% as a percentage of revenue, billing moved from every four weeks to weekly to improve cash flow, and the organisation scaled to nearly 200 staff with minimal admin overhead while improving retention and service continuity.

Regal Health

David Thompson

Operations Manager