Case Study: ServiceMaster Residential Vancouver improves field service operations with Skedulo

ServiceMaster Residential Vancouver - Customer Case Study

ServiceMaster Residential Vancouver, a residential services provider in the Metro Vancouver region, needed a better way to manage its growing field operations. As the company expanded to 80 employees, 25 vans, and more than 1,000 monthly appointments, its previous field service system failed to sync reliably with Salesforce, creating gaps in service history, late notifications, and lost revenue.

By implementing Skedulo with Salesforce, ServiceMaster Residential Vancouver gained a dependable mobile field service platform with trustworthy data, simplified scheduling, and better visibility for both office and field teams. Skedulo helped the company improve customer communication, support follow-up and sales opportunities, and give field staff the tools they need on site, while enabling the business to handle over 1,000 field service appointments each month more effectively.

ServiceMaster Residential Vancouver

David Benoit

Owner and President