Case Study: AWP achieves 86% scheduling and dispatching efficiency with Skedulo

How AWP used Skedulo and Salesforce to clear the scheduling traffic jam even during hyper growth

Area Wide Protective (AWP), a commercial security and traffic control provider with 5,000+ mobile employees across 19 states, was struggling to keep up with explosive growth using paper-based scheduling and dispatching. As jobs multiplied through organic expansion and acquisitions, AWP faced slow job confirmations, delayed invoicing, duplicate paperwork, and limited visibility across its field operations.

AWP implemented Skedulo’s mobile workforce management platform natively with Salesforce to centralize work orders, automate scheduling and dispatch, and give real-time visibility into job status and field data. With Skedulo, AWP improved scheduling and dispatching efficiency by 86%, sped up job confirmation by 57%, accelerated invoicing by 64%, and reduced invoice corrections by 41%, while cutting invoicing time from 10–14 days to under 5 days and shrinking scheduling work from seven people to one.

AWP

Ashish Patel

Director of Strategic Initiatives