Case Study: New Jersey Respiratory Associates achieves 20% growth with Skedulo

How a Family-Owned Healthcare Provider Deployed Skedulo’s Scheduling Software to Break Free from Back Office Constraints and Grow the Company

New Jersey Respiratory Associates (NJRA), a family-owned healthcare provider serving more than 100 skilled nursing facilities in New Jersey, needed a better way to manage complex therapist scheduling and same-day service requests. Their manual Excel-based planning and email/fax-based updates were creating back-office bottlenecks, making it hard to adjust schedules quickly, reduce errors, and keep up with growth.

NJRA implemented Skedulo, integrated with Salesforce, to automate mobile workforce scheduling, optimize routing, and streamline customer data management. With Skedulo, NJRA reduced back-office complexity, improved invoicing and decision-making, increased the number of accounts each therapist could handle from 15 to 20, and achieved 20% growth for three consecutive years.

New Jersey Respiratory Associates

Greg Pino

VP Operations and Sales