Case Study: HealthStrong achieves faster, more reliable home care scheduling with Skedulo

HealthStrong - Customer Case Study

HealthStrong, one of Australia’s largest healthcare providers, needed a faster and more reliable way to schedule several hundred mobile practitioners across aged care and growing home care services. Using Microsoft Access and spreadsheets made it difficult to match the right clinician to each job and slowed scheduling, so they turned to Skedulo and its mobile workforce scheduling platform.

Skedulo implemented an integrated solution with intelligent resource mapping, real-time logging, geo-tracking, Salesforce integration, and a mobile app for field workers. The result was a 50% reduction in appointment scheduling time, a 30% increase in the number of weekly appointments managed, and improved visibility into practitioner availability, job progress, and compliance data.

HealthStrong

Chris Kalavas

Salesforce Development Lead