Skedulo
30 Case Studies
A Skedulo Case Study
ECL Group, a leading critical services company, faced a challenge common to many growing businesses: it was using a collection of disparate and disconnected software systems to manage its mobile workforce across six different business units. This lack of a unified platform hindered efficiency and visibility for its 650+ employees. To solve this, ECL Group implemented Skedulo's native mobile workforce management solution integrated with its Salesforce CRM.
By deploying Skedulo, ECL Group unified its scheduling and field service processes onto a single, intuitive system. This provided the company and its customers with complete visibility from project scope through to delivery for over 23,000 annual appointments. The Skedulo solution was so effective that the company's schedulers received praise and inquiries from subcontractors asking about the platform.