Case Study: Cosgrove Care delivers personalized support with Skedulo

Cosgrove Care Delivers Personalized Support to More Communities with Skedulo

Cosgrove Care, a nonprofit mobile caregiving organization in Scotland, needed a better way to manage highly personalized support across homes, schools, and community settings. Their manual, spreadsheet-based processes made scheduling slow, limited real-time visibility for caregivers, and made it hard to consistently capture client preferences and visit notes. Skedulo’s mobile workforce management solution was brought in to help streamline these complex operations.

With Skedulo, Cosgrove Care centralized scheduling and gave caregivers mobile access to key appointment information, routes, entry codes, medication details, and post-visit notes. The team reduced weekly schedule setup time from up to four days to about 30 minutes, improved consistency in care delivery, and gained better reporting and operational visibility. As a result, Cosgrove Care can serve more people and continue expanding its services across West Central Scotland.

Cosgrove Care

Pauline Boyce

Director of Strategic Development