Case Study: Common reduces scheduling time by 94% with Skedulo

Common Reduces Scheduling Time by 94% to Accelerate Growth with Skedulo

Common, the co-living company serving mobile city dwellers in markets like New York, San Francisco, Chicago, and Washington, DC, was struggling with a manual tour-scheduling process that relied on Google Calendar, email, and Salesforce. The process was inconsistent, error-prone, and time-consuming, leading to double bookings, missed appointments, confusion over addresses and time zones, and added compliance risk around notifying tenants.

To fix this, Common implemented Skedulo integrated with Salesforce to centralize scheduling and automate communications. With Skedulo, Common reduced scheduling time by 94%—from 15 minutes to 1 minute per tour—saved nearly 18 hours of selling time per month, and increased tours scheduled from 55 to 75 per month, with plans to scale to 100.

Common

Eric Rodriguez

Director of Sales