Case Study: Enghouse Systems automates telecom test reporting with Skedler

How this Telecom Network Testing Company Automated Emailing of Hotspot Reports from Kibana and Grafana to 3,000 Technicians

Enghouse Systems, a telecom network testing solution provider, needed a way to automate daily and weekly test reports for more than 3,000 field technicians and managers. Using open source Elasticsearch, Kibana, and Grafana, they lacked built-in reporting capabilities and needed an affordable way to deliver critical operational updates by email.

Enghouse Systems implemented Skedler to automate PDF reporting from its Kibana and Grafana dashboards, including daily technician summaries and weekly hotspot reports for managers. With Skedler, the company was able to roll out reporting in just a couple of months, quickly get reports into the hands of 3,000 users, and help teams identify and address network issues faster while supporting telecom SLAs.

Enghouse Systems

John Hirth

Program Manager