Case Study: Enghouse Systems automates telecom report delivery with Skedler

Enghouse Systems sends reports to 3,000 technicians in 2 months with Skedler

Enghouse Systems, a telecom network testing solution provider, faced the challenge of automating the delivery of critical daily and weekly test reports from their Elasticsearch-Kibana-Grafana data lake to over 3,000 field technicians and managers. They needed to accomplish this without the expensive enterprise subscriptions for Elastic Stack or Grafana, which lacked the necessary built-in reporting capabilities. To solve this, they turned to the vendor Skedler for its reporting solution.

Skedler provided an affordable and easy-to-implement reporting tool that automated the generation and distribution of PDF reports from Kibana and Grafana dashboards. As a result, Enghouse was able to send all of its essential reports to the field within just two months. The solution enabled technicians to quickly identify switches needing immediate attention and allowed managers to efficiently direct resources to critical issues, maintaining vital network SLAs and providing tremendous operational value.

Enghouse Systems