Case Study: Spokane Public Library achieves staff-time savings and increased meeting-room usage with Skedda

Spokane Public Library - Customer Case Study

Spokane Public Library, which operates ten bookable meeting rooms across six branches in Spokane, Washington, needed a user-friendly system so community members could view availability and reserve rooms without contacting staff. Before using Skedda, employees spent significant time coordinating reservations through a complicated web of email-client calendars, so the library sought an online scheduling solution.

Skedda implemented its online scheduling platform, giving Spokane a visual scheduler, direct self-booking for patrons, and a space-sharing feature that lets two rooms be booked as one. The Skedda system was quick to set up and has saved the library hours of staff time while increasing usage of the free meeting rooms, replacing manual coordination with an easy, automated booking process.

Spokane Public Library