Case Study: Lighthouse Credit Union saves $10,000 and modernizes workplace management with Skedda

Lighthouse Credit Union Opens New HQ Saves Costs, Modernizes Desk Bookings, & Upholds Mission

Lighthouse Credit Union, a New England financial institution with 17 branches, consolidated three aging and overcrowded offices into one modern headquarters. The move created a need for a more flexible workplace model, but the company was still relying on permanently assigned desks, an outdated PDF desk list, and a reservation system that could not show availability or enforce booking rules. Lighthouse turned to Skedda to support its new approach to hybrid work and space management.

With Skedda, Lighthouse set up desk hoteling for hybrid employees, assigned desks for full-time onsite staff, interactive floorplans, booking rules, office neighborhoods, EV charging limits, and visitor management. The results included about $10,000 in equipment savings, support tickets that dropped to nearly zero, easier wayfinding in the new 100,000-square-foot building, and a paperless guest check-in process that gave staff a clearer view of who was in the building and when.

Lighthouse Credit Union

Sean LaBrie

Vice President of IT Infrastructure