Case Study: Trent & Dove improves hybrid workplace booking and space visibility with Skedda

How Skedda helps an NGO that is combating homelessness

Trent & Dove, a UK non-profit social housing provider, needed a better way to manage hybrid office bookings after returning to the office. Using Outlook for desks and rooms caused confusion about room size, location, and availability, and the team lacked a clear view of how spaces were being used.

Skedda gave Trent & Dove a booking system with custom floor plans, rules and permissions, user tags, and a native Microsoft Teams integration. The platform helped the team improve wayfinding, protect sensitive meetings, and make layout decisions based on utilization insights; after rollout, 71% of employees reported positive feedback, user adoption reached 70%, and a later survey found that over three-fourths of employees were satisfied with the move to Skedda.

Trent & Dove

Emma Cantrill-Jones

IT Project Manager