Case Study: Global Bank streamlines LRD review and boosts efficiency with Skan.ai

Global Bank Teams with Skan to Enhance Procedure Review Audit Process

Global Bank, a large U.S.-based banking and financial services organization, partnered with Skan.ai to streamline its documentation and review-audit process. The bank wanted to reduce manual effort, eliminate undocumented procedures causing backlog, improve speed and accuracy, and create a digital trace for regulatory and audit purposes—all without adding headcount.

Skan.ai implemented its Skan AI Expert Assistant to capture process metrics and hierarchy, generate SOPs in real time, and use Flexible Process Maps and unit cost analysis to identify bottlenecks, variants, and cost drivers. With Skan.ai, Global Bank achieved a 99% reduction in time spent creating procedure documentation and a 15% reduction in case processing cost, while also improving standardization and enabling automation and process transformation initiatives.