Case Study: Fortune 500 Insurance Company saves $6.8M+ with Skan.ai

F500 Insurer Understands Process of Quick Claims & Saves $6M+ | Skan

Fortune 500 Insurance Company worked with Skan.ai to improve its Life Claims “Quick Claims” process for claims under $50,000. The team needed to manage requests across multiple products, applications, communication channels, and cases, but the existing workflow created bottlenecks, high variability, and inefficiencies.

Using Skan.ai’s end-to-end process mapping and process intelligence, the insurer identified the drivers of processing time, turnaround time, and application-switching inefficiency. Skan.ai’s insights helped the company streamline work, improve standardization, and explore automation opportunities, resulting in more than $6.8M in annual savings plus an additional $5M from reduced process variability and productivity improvements.