Case Study: Zurich North America saves 2 hours per submission with Sixfold

Zurich saves 2 hours per submission with Sixfold

Zurich North America, a major commercial insurer, faced a significant challenge with its Middle Market underwriting team. The manual process of reviewing hundreds of pages per submission and writing narratives was extremely time-consuming, creating bottlenecks and limiting scalability. To tackle this, Zurich partnered with vendor Sixfold to implement its AI underwriting tool.

Sixfold's solution provided underwriters with an AI-generated first draft of the underwriting narrative, tailored to Zurich's specific requirements. This integration saved an average of two hours per submission and allowed the team to expand the tool from four to twelve offices in under six months. The Sixfold implementation not only boosted productivity but also improved risk assessment quality, becoming a strategic capability for scaling their operations.

Zurich