Case Study: Benco Dental improves collaboration and knowledge sharing with Sitrion

Communities to break down barriers and leverage collective expertise

Benco Dental, the largest independent dental distributor in the U.S., faced a challenge with its outdated Lotus Notes intranet. Employees struggled to find resources, the sales team couldn't keep up with the vast product catalog, and company growth was eroding its tight-knit culture. They hired a new VP of IT who envisioned a social solution to improve collaboration and connectivity.

The solution was the "MyBenco" portal built on SharePoint and powered by Sitrion. This social platform enabled real-time communication through features like microblogging and communities. Results included a "Wisdom of the Crowd" approach where employees across departments quickly and accurately answered each other's questions, increasing visibility and efficiency. Sitrion provided the enterprise-class framework that fostered a more connected, productive, and open business environment, supporting both current needs and future growth initiatives.

Benco Dental