Case Study: Sunspel advances unified commerce and omnichannel retail with Sitoo

Sunspel moves to all stores live with Sitoo for unified commerce

Sunspel, a historic UK fashion brand founded in 1860, faced a challenge in achieving unified commerce. Their existing POS system was ending, and they relied on multiple, clunky systems for stock management, which hindered their omnichannel retail ambitions. They sought a new platform to elevate customer experience and seamlessly sell across channels, leading them to choose the POS solution from vendor Sitoo.

The solution was implementing Sitoo's unified commerce platform across all Sunspel stores. This provided the functionality to sell from online warehouse and other store stocks, enabled future services like online gift cards and click-and-collect, and dramatically improved stock management. With Sitoo, Sunspel moved closer to a full omnichannel offering, making operations easier and creating a more rounded shopping experience for their customers.

Sunspel