Case Study: Sunspel advances unified commerce with Sitoo

Sunspel - Customer Case Study

Sunspel, the historic UK boutique fashion brand founded in 1860, was looking to move closer to unified commerce and needed a new POS platform to support omnichannel retail. The company wanted to improve customer experience, sell across channels, and replace a clunky, multi-system approach to stock management. Sitoo was chosen as the POS provider.

With Sitoo, Sunspel can now manage stock more efficiently in one system and has the foundation to offer online gift cards, click and collect, home delivery, and stock transfers between stores. Sitoo is now live across all Sunspel stores, helping the retailer reduce operational complexity and move toward a full omnichannel offering while better meeting customer expectations.

Sunspel

Melissa Jones

Head of Retail