Case Study: Norrøna scales global retail operations with Sitoo POS

Norrøna - Customer Case Study

Norrøna, the premium Norwegian outdoor brand, has grown rapidly across 40+ stores in 8 countries and needed a POS and unified commerce platform that could scale with its expansion. As Norrøna opened ten new stores in 2021 alone, it was looking for a stable, compliant, omnichannel system that would also simplify daily work for store associates and let them spend more time with customers. Sitoo POS and Unified Commerce were chosen to support that need across all markets.

Sitoo implemented a cloud-native, AWS-based POS and unified commerce solution that is agile, scalable, and compliant out of the box in the countries where Norrøna operates. The result was improved omnichannel capabilities, automated processes, and easier store operations, which gave staff more time for customer-facing service. With Sitoo, Norrøna gained a high-performance retail platform that supports efficient growth and a more seamless in-store experience.

Norrøna

Bård Kvamme

Director