Case Study: Nilson Group achieves easier unified commerce and less IT maintenance with Sitoo

NilsonGroup - Customer Case Study

Nilson Group, a family-run footwear retailer with over 200 department stores across Scandinavia, faced significant challenges with its outdated and inflexible IT platform. This legacy system made it difficult and costly to add essential features like contactless payments and could not support their need for a unified commerce experience. Their search for a solution led them to the Sitoo unified commerce platform.

By implementing Sitoo, Nilson Group streamlined its operations with easy integrations to its existing CRM and ecommerce systems, Voyado and Epi. The results included a dramatic reduction in IT maintenance, which freed up time for team development, and a more robust, flexible IT environment. The partnership with Sitoo also led to the co-development of new features and provided a POS system that is simple to use, making staff training quicker and improving the overall customer experience.

NilsonGroup

Anders Ammilon

Business Process & IT Development Manager