Case Study: Erikshjälpen simplifies second-hand retail with Sitoo

Erikshjälpen - Customer Case Study

Erikshjälpen, a children’s rights organization with nearly 60 second-hand stores, needed a POS system that was easy to deploy, required minimal training and support, and could support a data-driven retail operation with many volunteers and short-term staff. Sitoo provided the cloud-native POS solution used to simplify store operations.

With Sitoo, Erikshjälpen gained a fast, intuitive POS that runs on standard hardware and can be deployed simply by downloading it, helping teams get up and running quickly. The system supports ongoing optimization through sales, assortment, pricing, opening hours, and visitor data, and helped Erikshjälpen sell more than 11 million products in 2020 while limiting turnover decline to about 5% and maintaining profitability; Sitoo continues to evolve the product based on customer feedback.

Erikshjälpen

Stefan Engström

Regional Manager & IT Manager