Case Study: ImOn Communications triples job completion with Sitetracker

ImOn Communications triples job completion with Sitetracker and saves $550,000 annually

ImOn Communications, a prominent provider of data and voice services in Iowa, faced challenges managing its growing project portfolio with limited manual tools like Microsoft Projects and Excel. These outdated processes caused deployment delays and put customer relationships at risk, all while the company aimed to triple its output with the same number of resources. To address this, ImOn selected Sitetracker, a project and asset management solution built on Salesforce, to gain industry-specific capabilities.

By implementing Sitetracker, ImOn automated key processes like location cost estimates and project approvals through workflows, trackers, and real-time dashboards. This solution saved engineers 1.5 hours per project and resulted in annual cost savings of $550,000. The vendor's platform enabled ImOn to triple its job completion rate without increasing headcount, providing the streamlined operations necessary to support a planned 67% project load expansion.

ImOn Communications