Case Study: The Pensions Regulator achieves measurable website quality and accessibility improvements with Sitemorse

The Pensions Regulator - Customer Case Study

The Pensions Regulator (TPR), the UK regulator of work-based pension schemes, faced rapid growth in site content and user engagement brought on by mandatory workplace pensions and auto-enrolment. To continuously assess quality, availability and performance across its growing digital estate, The Pensions Regulator incorporated Sitemorse monitoring into its overall digital strategy to benchmark and drive consistent improvements.

Sitemorse provides ongoing audits of coding, content, accessibility, SEO and performance, helping TPR prioritise fixes, demonstrate compliance with WCAG 2.0 Level AA and validate improvements during major design and technical updates (including a new responsive mobile design). The Sitemorse service delivered measurable impact—TPR achieved consistently strong results and rising rankings in the Central Government INDEX and used those scores to show stakeholders that site quality and user experience were improving.

The Pensions Regulator

Rob Thompson

Web Content Manager