Case Study: London South Bank University achieves improved web governance and a jump to 10th in the Universities Index with Sitemorse

London South Bank University - Customer Case Study

London South Bank University (LSBU) struggled to manage a large, fast-moving website with a small digital team and growing issues around coding standards, accessibility, SEO, performance and broken links. After trialling other tools, LSBU engaged Sitemorse (including Smart Content and Snapshot features) to gain a deeper, more rigorous quality‑assurance view and to pinpoint issues they hadn’t been aware of.

Sitemorse carried out staged crawls (starting with the top 20 analytics-driven pages), set up weekly checks and a monthly baseline, and provided Snapshot reports to prioritise fixes. The Sitemorse analysis uncovered numerous previously missed broken links and code problems, helped LSBU jump from 179th to 10th in the Sitemorse Universities Index, and is now embedded in their workflow to maintain improved compliance, accessibility and overall site quality.

London South Bank University

Joe Hoyle

London South Bank University