Case Study: Vic’s Tree Service restores its website and recovers lost sales with SiteLock

Vic’s Tree Service Springs Back to Life with Website Security

Vic’s Tree Service, a family-run tree and landscape company founded in 1978 in Great Falls, VA, launched vicstreeservice.com to boost marketing and customer access. The site was hit by a cyberattack that led to suspension by the host and a Google blacklist, displaying a malware warning, causing three days of downtime, a 75% drop in sales and widespread customer complaints.

Their host recommended SiteLock; after setup, SiteLock INFINITY had the site back within hours, automatically removing 362 malware files while Expert Services removed 10 additional complex threats. Vic’s also added SiteLock TrueShield WAF to block roughly 500 malicious bots daily and continuous scanning of about 19,389 files, with a dashboard for ongoing monitoring—restoring service, protecting revenue and reputation, and preventing future compromises.

Vic’s Tree Service

Tracy Price

Advertising Manager