Case Study: Inspire Uplift boosts sales and review volume with Sitejabber

Inspire Uplift Gains Insight Into Customer Buying Behavior

Inspire Uplift, a retail brand on Shopify, wanted a better way to collect customer reviews and feedback to improve its reputation across the web and better understand buying behavior. The company had seen some negative reviews online and needed a solution that could manage reviews across multiple platforms while also generating more user-generated content and customer insight.

Sitejabber helped Inspire Uplift collect and showcase customer reviews through its review collection tools and profile page, improving social proof, SEO, and buyer trust. The results included 9,000 reviews in the first month, a 60% increase in review request conversion rate, a rise in average rating from 4 to 4.7 stars, and a 20% increase in sales, along with more than 14,000 reviews in the first two months and measurable improvements in Google Shopping ads and seller ratings.

Inspire Uplift

Aaron Layne

Chief Marketing Officer