Case Study: HerRoom boosts online reputation with Sitejabber

How HerRoom improved their reputation across the web and increased their Google positivity score to 93%

HerRoom, a retail lingerie brand, wanted to improve its reputation across the web and build more trust with shoppers by increasing positive reviews on Google, Sitejabber, and other review platforms. The company turned to Sitejabber and its review technology to better manage customer feedback and strengthen its brand image online.

Using Sitejabber’s review collection and display tools, HerRoom gathered nearly 3,000 reviews in its first month and significantly improved its visibility and ratings across the web. Sitejabber helped HerRoom raise its Google positivity score from 82% to 93%, boost its Sitejabber rating from 1.6 to 4.5 stars, and more than double its overall star rating, leading the retailer to quickly expand the solution to its second website, HisRoom.com.

Herroom

Randy Cohen

Chief Marketing Officer