Case Study: Charles Sturt University achieves a 50% reduction in broken links and greater web‑team efficiency with Siteimprove

Maximising The Efficiency of Small Teams

Charles Sturt University, a large higher-education institution with a distributed governance model and a small web team, struggled to maintain a consistent, high-quality user experience and clear information for prospective students across its extensive site. Manual processes and a mix of limited tools made it difficult to identify and prioritize the most impactful issues and to demonstrate improvements to stakeholders.

By adopting Siteimprove, the team gained site-wide quality assurance, accessibility checks, content-policy reports, priority page scoring and CMS integration, plus historical reporting to track progress. Within months they halved the number of broken links in a key area, editors save hours with automated alerts, can quickly prioritize fixes, and can demonstrate improved accessibility and site quality over time.

Charles Sturt University

Cade Whitbourn

Digital Marketing Specialist