Case Study: City and County of Denver improves accessibility and efficiency with Siteimprove

City and County of Denver boosts accessibility score by 32% with Siteimprove

The City and County of Denver faced a significant challenge with its expansive web presence, managed by only a two-person team. They struggled with manual quality assurance, inaccessible auditing for thousands of pages and PDFs, and outdated analytics reporting across over 40 departments. To address these inefficiencies and improve web accessibility, they turned to Siteimprove and its suite of tools.

Siteimprove provided automated accessibility and quality assurance dashboards, empowering dozens of content authors to identify and fix issues themselves. The analytics tools also enabled self-service reporting, saving the web team approximately eight hours monthly. As a result, the City and County of Denver saw a 25% increase in its DCI score, a 32% boost in its Accessibility score, and achieved a 94% Quality Assurance score.

City and County of Denver