Case Study: International Consignment Franchisor achieves scalable B2B2C ecommerce across 1,000+ locations with Sitecore OrderCloud

The franchisor came to Sitecore looking for an e-commerce experience that would take them to the next level in their digital transformation journey

International Franchisor, an international consignment franchisor with more than 1,000 locations, needed an ecommerce platform to let its brands extend sales online while handling consignment-specific complexities: self-supplied inventory, POS integration, and the ability for customers to place a single order that’s split across multiple franchise locations. They engaged Sitecore and its OrderCloud platform to tackle these requirements.

Sitecore delivered a B2B2C ecommerce solution that enables local franchisees to self-manage consignment inventory, manages roles/permissions and approvals, integrates with POS systems, and splits orders for multi-location fulfillment. The franchisor rolled out one brand first and then scaled on their timeline; since going live they’ve increased ecommerce sales, empowered franchisees across 1,000+ locations, and gained a competitive service offering thanks to Sitecore.

International Franchisor