Case Study: Bachman’s grows online sales and launches curbside pickup in 3 days with Sitecore OrderCloud

Sitecore delivers an enhanced digital platform for flowers and gift delivery

Bachman’s, a 134‑year‑old Minneapolis-based floral and garden retailer, needed to modernize its long-running ecommerce site Bachmans.com to support an enhanced digital shopping experience and ongoing innovation. Bachman’s engaged Sitecore to redevelop and replatform the site, selecting Sitecore OrderCloud® to deliver improved search, content and personalization capabilities.

Sitecore redesigned and replatformed Bachmans.com onto Sitecore OrderCloud®, integrating Contentful for CMS and Mandrill for order notifications, and enabled rapid feature rollout—launching curbside pickup in three days during the COVID‑19 spring surge. Within months Sitecore’s solution reduced page load times, drove online sales growth, improved customer feedback and customer‑service morale, and cut manual order handling, delivering measurable operational and revenue improvements.

Bachman’s

Sherri Eriksrud

VP Retail Operations and Services