Case Study: Point B Achieves 212% More Customer Engagement with Sitecore DXP

Consultancy drives up customer engagement and revenue opportunities with Sitecore

Point B, a consulting firm, needed to modernize its website as part of a rebrand while improving customer engagement and creating more revenue opportunities. Working with Sitecore partner Oshyn, the company chose Sitecore DXP, including Sitecore XM Cloud, to build a more flexible digital experience platform.

Sitecore implemented a headless, composable SaaS DXP with Sitecore SXA to speed deployment, along with Sitecore Search, Sitecore CDP, and Sitecore Personalize for search, analytics, and targeted experiences. The new platform launched in under four months and helped Point B achieve 212% more customer engagement, while also improving efficiency, reducing technical support dependency, and simplifying content management.

Point B

Michelle Auchter

Chief Marketing Officer