Case Study: Australian Communications and Media Authority (ACMA) achieves a modern, integrated intranet with Sitecore

Australian Communications and Media Authority - moving towards a modern intranet

The Australian Communications and Media Authority (ACMA), the federal regulator for broadcasting, internet, radio and telecommunications, needed to replace an aging intranet that staff found increasingly unhelpful and technically limiting. ACMA’s Internal Communications and IT teams chose Sitecore—using Sitecore CMS and the Sitecore Digital Marketing System—to deliver a modern intranet that could support Web 2.0 functionality and integrate with Microsoft SharePoint and Lync.

Sitecore, working with partner Reading Room, rebuilt and launched the intranet in five months, delivering a responsive, social-enabled platform with improved navigation, commenting, Lync calling and SharePoint file workflows. The Sitecore-based solution drove a 40% increase in homepage news hits, reduced technology sprawl by consolidating platforms, improved collaboration and productivity, and provided usage analytics for ongoing improvement — all delivered on time and within budget.

Australian Communications and Media Authority (ACMA)