Case Study: FirstService Residential reduces fines and violations with SiteCompli

The largest residential property management company in NYC uses “Vital Service” SiteCompli to save clients time and money on compliance

FirstService Residential, the largest residential property management company in New York City, needed a better way to manage compliance across more than 800 buildings and 70,000 residences. Its manual pen-and-paper and spreadsheet-based processes left teams vulnerable to delays, missed violations, and costly fines from multiple city agencies. To improve oversight, it turned to SiteCompli for NYC compliance monitoring.

SiteCompli’s software continuously aggregated data from city agencies and delivered customized alerts to executives, managers, attorneys, and building staff. The solution helped FirstService Residential close over 60 FDNY violations in six months, reduce defaults and related fines by 45% in nine months, and better track inspections, permits, and hearings across its portfolio.

FirstService Residential

Dan Wurtzel

President