Case Study: Urban American reduces violations and improves portfolio efficiency with SiteCompli

Multifamily building owner and manager Urban American tracks compliance and improves efficiency with “Best in Class Solution” SiteCompli

Urban American, a multifamily building owner and manager in New York City, needed a faster and more accurate way to manage the growing volume of compliance information across its 80 properties, 8,000+ units, elevator inspections, permits, violations, and tenant issues. Manual tracking was time-consuming and pulled staff away from core building operations, while changing NYC compliance rules increased the risk of missed deadlines and costly fines.

SiteCompli provided Urban American with continuously updated compliance software, custom-configured dashboards and alerts, recurring reports, and staff training to help teams track issues in real time and coordinate responses more efficiently. With SiteCompli, Urban American reduced DOB facade violations by 50%, cut defaults by 51%, lowered the chance of a tenant complaint becoming a violation by half, and reduced ERP charges by 15%, while improving overall portfolio efficiency and saving money.

Urban American

James Eisenberg

Executive Vice President