Case Study: Magellan Vacations achieves cost savings and near-real-time data access with Sisense

With Sisense, Magellan Vacations Takes a Break from Data Crunching Headaches

Magellan Vacations, a 75-person luxury hotel booking company founded in 2000, delivers personalized, phone-based recommendations for four- and five-star properties. That hands-on model made standard sales metrics hard to capture and analyze, and the company’s prior in-memory BI tool underperformed and required costly IT/consulting. CEO Andrew Vignuzzi sought a near real-time, self-serve, and scalable dashboard solution that wouldn’t require major infrastructure upgrades.

Magellan deployed Sisense, gaining lightning-fast, near real-time dashboards that handle multiple data sources and let non-technical users build and drill into reports. IT reclaimed time and the company avoided significant staffing costs (over $80K/year), while agents received immediate sales feedback, team leads gained coaching insights, and the organization shifted to a more data-driven culture—improving productivity, efficiency, and sales performance.

Magellan Vacations

Andrew Vignuzzi

Chief Operating Officer