Case Study: Phorest Salon Software achieves real-time, company-wide analytics and frees engineering resources with Sisense

Phorest Uses Data Analytics to Fuel Their Customers’ Growth

Phorest is a Dublin-based provider of salon and spa management software used by more than 5,000 locations across Europe, Australia, and the U.S. The company struggled with fragmented data across multiple databases and slow, manual reporting that left engineering teams buried in ad hoc queries and business leaders unable to get timely ROI and product insights.

Phorest implemented Sisense for Cloud Data Teams to join cross-database sources, build self-serve SQL dashboards, embed analytics in their CRM, and add Git-based change control. The platform freed engineering to focus on advanced analytics (propensity models, churn prediction), gave every team instant access to KPIs and alerts, improved onboarding and campaign measurement, and positioned Phorest to scale as it doubles its salon footprint.

Phorest Salon Software

John Doran

Director of Engineering